YIWU MIYA TOYS FACTORY

VISIT OUR
COMPANY IN CHINA

D2199, International Trade Mart, Yiwu City, Zhejiang Province, China

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Is It Safe to Shop on Our Site?

Absolutely. Your security is our priority. We ensure a safe shopping experience through:

  • Platform Security: Our site uses secure encryption for all data transfers.

  • Payment Protection: When you pay with PayPal, your purchase is protected by PayPal Buyer Protection. This coverage ensures you get what you paid for, offering a refund for eligible claims including non-delivery or major discrepancies in the product received.

If you encounter any problems with your order, please contact us as soon as possible so we can help.

Accepted Payment Methods

We offer secure and flexible payment options for your convenience:

  • PayPal – Securely processed through our business account.

  • Bank Transfer (TT/Wire Transfer) – Ideal for large orders.

  • Western Union – Available for business transactions.

Inquiries About Samples & Drop Shipping

We appreciate your inquiry. At this time, sample orders and drop shipping are not among the services we provide.

We specialize in supporting our B2B partners with bulk purchases. We invite you to review our full product range for potential offerings that align with your business model. Please stay tuned for any future developments in our service capabilities.

Available Shipping Methods:
  • Express Shipping
    We collaborate with leading global carriers—DHL, UPS, and EMS—to ensure fast and secure delivery of your orders.

  • Sea Freight
    Ideal for bulk orders, sea shipping offers a cost-effective solution. We deliver directly to your nearest seaport for smooth clearance and pickup.

  • China Warehouse Pickup
    If you work with a freight forwarder in China, we can ship your order to their warehouse for further consolidation and logistics management.

How to Check Your Options:
To view available shipping methods and costs, simply add products to your cart and proceed to checkout. Once you enter your delivery address, the system will display all applicable options and their corresponding fee

Return & Warranty Policy

To ensure the highest standards of product integrity and customer safety, we maintain a strict no-returns and no-exchanges policy on all personal products.

Quality Assurance: We stand behind the quality of every item. Each product is rigorously inspected before dispatch, including functional testing for battery-operated devices, to guarantee it arrives in perfect working condition.

Manufacturer’s Warranty: While returns are not accepted, most products are covered by a manufacturer’s warranty against defects. We recommend registering your warranty as outlined in the product documentation to activate this coverage.

This policy is strictly enforced to uphold our mutual commitment to health and safety.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS